Arbutus Motel & Cabins
Full information about Arbutus Motel & Cabins — N9675 County Road K, Merrillan, Wisconsin 54754 Wisconsin 54754
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Reviews
- ★ ☆ ☆ ☆ ☆I called to make a reservation, and the lady who had answered was completely disrespectful from the moment she had answered the phone. I was informed before I called that my son, age 2, would not have been charged. So I had informed her that 2 would be staying and she heard my son in the background and stated kids were charged 10 dollars extra a piece. I said okay, well then there will be 3, I probably should have mentioned him, that was my fault, but after giving all my information, she says, "it's probably best if you stay in a Black River Falls motel since you have not been honest about anything." I was confused, so I asked what she meant and she said, well we have asked you several times how many people would be staying and you have not answered an honest answer. I explained how I was told from someone over the phone, my son would not be charged for his age and she said well you were told wrong and you just will have to stay in Black River Falls. I laughed and said okay, and she hung up. After all of that, and how rude she was on the phone, I will never in my life try to stay there again. It looks like a great place, but the staff just seems extremely disrespectful. I'm not one to complain, first review in my life, I'm a server and don't like hearing complaints, then again who does, but I really don't like to complain but this was just unbelievably ridiculous.By Jordan Bliss, February 24, 2018
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